Last Updated: January 2026

E999 Privacy Policy — How Your Information Is Kept Safe

E999 takes your personal data seriously. This policy clearly explains what information is collected, why it is collected, and how it is kept secure — with no hidden terms.

Register Version 2.8 — 2026
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SSL Encryption
256-Bit Protection
🚫
Not to Third Parties
Your Data Is Never Sold
🛡️
Data Rights
Deletion Option
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Total Categories
12 Sections
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Bit SSL Encryption
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Sale of Data to Third Parties
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Privacy Clause
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24/7 Data Protection

Privacy Policy Highlights at a Glance

E999's Commitment to Protecting Your Data

🔒
Encryption
Military-Grade Data Protection

Every transaction and piece of personal information on e999 is protected by 256-bit SSL encryption. This bank-grade security standard ensures that no one can intercept or access your data in transit.

🚫
No Sale of Data
Your Data Is Never Sold

E999 never sells members' personal information to third-party advertisers or data brokers. Your name, number, and transaction history remain completely confidential.

✅
Consent-Based
Nothing Happens Without Your Consent

E999 only collects information that is necessary to provide its services. No unnecessary data is requested, and no marketing communications are sent without your consent.

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Right to Erasure
Your Right to Delete Your Data

You may request deletion of your personal data upon closing your account. e999 does not retain any information beyond its legal obligations.

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Cookie Policy
Cookie Control Is in Your Hands

E999 uses a limited number of cookies — primarily for session management and login security. Non-essential cookies can be disabled through your browser settings.

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Right to Contact
Contact us for any data-related enquiries

If you have any questions or concerns about your data, you can contact e999's support team at any time. All data-related requests are responded to within 72 hours.

What Types of Information We Collect

E999 Only Retains the Information Necessary to Provide Its Services

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Contact Information

Mobile number and details provided at the time of registration.

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Payment Information

BKash, Nagad, and Rocket numbers — for transaction verification.

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Gaming Activity

Bet history, game logs, and account activity.

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Technical Information

IP address, device type, and browser information.

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KYC Documents

NID or passport — applicable only at the time of verification.

1

Introduction & Scope

E999 (hereinafter referred to as "we" or "the Platform") operates online betting and gaming services in Bangladesh. This Privacy Policy ("Policy") clearly describes how personal information belonging to our members ("you") is collected, used, stored, and protected.

By creating an account or using the e999 platform, you are considered to have accepted this Privacy Policy. This policy is part of our Terms & Conditions works together with.

In short: We only collect the information we need to serve you. Everything else stays yours.

2

Purpose of Data Collection

E999 collects member information for the following specific purposes:

  • Account Creation & Management: Mobile number and basic details for registration, login, and identity verification.
  • Transaction Processing: Payment method details are used to ensure deposits and withdrawals are processed correctly.
  • Security Verification: Device and IP information to prevent fraud and unauthorised access.
  • Service Improvement: Analysis of gaming patterns to enhance the user experience.
  • Legal Obligations: Records are retained as required to comply with KYC and financial regulations.
  • Customer Support: Account and transaction history to help resolve your issues quickly.

Your information will not be used for any purpose beyond those stated above.

3

How Your Information Is Used

The information we collect is used for the following purposes:

  • To ensure secure login access to your account.
  • To send transactions to the correct bKash, Nagad, or Rocket number.
  • To ensure bonuses and promotions are correctly credited to your account.
  • To take precautionary measures in the event of suspicious transactions or unauthorized access.
  • Used to analyse user preferences and activity to improve the platform — aggregated and without any personally identifiable information.
  • To notify you of transactions and important updates via SMS or in-app notifications.

Marketing communications: You can unsubscribe from promotional messages at any time. This will not affect essential transactional notifications.

4

Data Retention Period

E999 does not retain any information longer than necessary. The general policy is:

  • Active Accounts: All necessary data is retained for as long as the service remains active.
  • After account closure: Transaction history may be retained for up to 5 years to meet legal obligations.
  • KYC Documents: Once verification is complete, documents are securely stored and permanently deleted 2 years after account closure.
  • Gaming Logs: Retained for 1 year for system stability and dispute resolution purposes.
  • Cookies & Session Data: Deleted upon session end or within a maximum of 30 days.

Once the retention period expires, your data is securely destroyed in a way that makes recovery impossible.

5

Data Sharing Policy

E999 does not sell your personal data to any third party. In limited circumstances, information may be shared:

  • Payment Processors: Only the information required to process transactions via bKash, Nagad, or Rocket.
  • Game Provider: Providers such as Pragmatic Play and Evolution may receive limited session data for technical purposes.
  • Legal Authorities: When required by a valid legal order from a Bangladeshi court or regulatory authority.
  • Fraud Prevention: With our security service provider, used to detect fraud within the system.

To put it plainly: Your information is never shared with advertisers, data brokers, or any third party for commercial purposes.

6

Security Measures & Encryption

E999 uses multiple layers of security to protect your information:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Server Security: Data servers are secured with firewalls and intrusion detection systems.
  • Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
  • OTP Verification: Two-factor verification for transactions and significant account changes.
  • Regular Security Audits: External security experts regularly audit e999's systems.
  • Access Controls: Only authorised staff can access data on a need-to-know basis.

That said, keep in mind — no system on the internet is 100% impenetrable. e999 works hard to provide the highest level of protection, but keeping your password and OTP secure is your own responsibility.

7

Cookie Policy

Cookies are small text files stored in your browser. e999 uses the following types of cookies:

Optional cookies can be disabled through your browser settings. However, disabling essential cookies will prevent login and security features from functioning.

8

Your Data Rights

As an e999 member, you have the following rights over your personal data:

Right of Access

You may request to know what information e999 holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information by contacting our support team.

Right to Erasure

After closing your account, you may request deletion of your personal data beyond what is legally required to be retained.

Right to Restrict Processing

You may request that the use of certain types of your information be restricted, such as for marketing communications.

Right to Data Portability

You may request a copy of your transaction history and account information.

To exercise any of these rights, email us at support@e999.me or reach out via live chat. We typically respond within 72 hours.

9

Protection of Minors

E999 is strictly not intended for anyone under the age of 18. Our stance on protecting minors is unambiguous:

  • E999 does not knowingly collect or store personal information from anyone under the age of 18.
  • If underage registration is suspected, the account is suspended immediately.
  • Age verification is part of the registration process and is re-verified during KYC.
  • If a parent or guardian discovers that their minor child has been using e999, they can contact us at support@e999.me — action will be taken immediately.
10

Third-Party Services & Links

E999's platform makes use of certain third-party services, including game providers. Here's what you need to know:

  • Game providers such as Pragmatic Play and Evolution operate under their own privacy policies.
  • E999 only shares the information strictly necessary to complete transactions through payment gateways.
  • Third-party service providers operate under a data protection agreement with e999.
  • Third parties may not use your information for their own commercial purposes.

Please note: When you visit any website outside the e999 platform, that site's own privacy policy applies. e999 has no control over third-party sites.

11

Privacy Policy Updates

E999 may update this Privacy Policy when necessary. In the event of any changes:

  • At least 7 days prior A notification will be sent via the app or website.
  • For significant changes, an SMS will be sent to your registered mobile number.
  • The date of any changes will be shown at the top of the page under the "Last Updated" section.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

To view a previous version of this policy, please contact the support team.

12

Contact & Complaints

If you have any questions, concerns, or complaints about your personal data, please reach out through the following:

  • Email: support@e999.me (please use a data privacy subject line)
  • Live Chat: Available 24/7 on the e999 website or app
  • Response Time: Typically within 72 hours, or within 24 hours for urgent matters

Our Commitment: Every privacy-related request you submit will be taken seriously. No request will be ignored.

E999 Privacy Policy — Why Your Data Is Safe

Before sharing personal information on any online platform, everyone asks the same question — where will my data go? At e999, the answer is simple: your information is used solely to serve you, and nothing more.

When you register with a mobile number, e999 only asks for what's needed to create your account. Your bKash or Nagad number is required for payments — solely to process transactions. Your National ID is required during KYC — solely to verify your identity. e999 asks for nothing beyond that.

You don't need to understand the technical side of data security — just remember this one thing: e999 uses bank-level protection. 256-bit SSL encryption means everything you type on your phone or computer reaches e999's servers in an encrypted form. It's virtually impossible for anyone to intercept it along the way.

There's a common misconception about cookies — many people assume they're used to secretly monitor everything you do. At e999, cookie usage is limited and purpose-driven. Cookies are used to maintain login sessions, ensure security, and remember your language preference in the browser. They are not used for ad tracking or behavioral profiling.

Third-party game providers work a little differently and are worth understanding. When you play games from Pragmatic Play or Evolution on e999, those providers' servers are also involved. They receive technical game data — but not your personal identity or payment details. e999 works with these providers under data protection agreements.

E999 believes you have the right to control your own data. You can request to see what information we hold about you, ask for any inaccuracies to be corrected, and even request that your data be deleted when you close your account. Exercising these rights is straightforward — just reach out to our support team.

E999 has a clear policy on marketing communications. If you do not wish to receive promotional SMS or in-app notifications, you can opt out at any time. However, transaction confirmation messages and critical security alerts will always be sent — because they are there to protect you.

Once you close your account, e999 does not retain your data beyond what is legally required. Transaction records are kept for a defined period in accordance with financial regulations — but once that period ends, everything is deleted. Your data will not remain in the system unlinked from any account.

A final note — e999's Privacy Policy was written with everyday users in mind. Rather than dense legal language, it explains in plain terms what happens, why it happens, and what rights you have. This is a commitment that e999 genuinely upholds — not something that exists merely on paper.

SSL 256-bit secured Your Data Is Never Sold KYC Secured 24/7 Bengali Support Internationally Licensed Privacy Guaranteed

FAQs

Everything You Need to Know About e999

No separate code or application is needed to claim the e999 welcome bonus — it's awarded automatically. The process is straightforward: create an account, then make your first deposit — that's all it takes. As soon as your deposit is confirmed, a 100% bonus is instantly credited to your account. That means a deposit of ৳1,000 earns you an additional ৳1,000 in bonus funds, giving you ৳2,000 to play with right away. Keep in mind the maximum bonus cap is ৳5,000 — so even if you deposit ৳5,000 or more, the bonus will not exceed ৳5,000. The bonus cannot be withdrawn directly — wagering requirements must be met first. For full terms and conditions Bonus page provided.

Most tournaments and leaderboard competitions at e999 are open to any active member — no special eligibility required. Some competitions, however, do have specific conditions. The general rules are: 1) Your account must have a balance and you must participate in the designated game; 2) Points are earned by placing bets on the specified game within the tournament's set timeframe; 3) You are automatically added to the leaderboard — no separate registration is needed in most cases; 4) Certain exclusive tournaments are reserved for VIP members only and require an invitation. Prizes are typically awarded as bonus credits, free spins, or direct cash. To view ongoing tournaments, visit the Latest Promotions Visit the page.
Safe & Confidential

Your Data Is Safe at e999 — Get Started Today

You've read the Privacy Policy. e999 is committed to keeping your data safe. Go ahead and open your account with confidence — and enjoy a 100% bonus on your first deposit.

Free Registration 100% Welcome Bonus Your Data Is Fully Secure
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